How It Works
How It Works
Capture your favorite memories forever in 3 easy steps.
Pick What You Need
Click the get started button anywhere on this page and pick all the media types (photos, tapes, films, slides, etc.) you want to preserve. You can mix and match media types too.
Send Us Your Memories
Package your media in a shipping box along with your Shipping Document printout. Affix the prepaid shipping label that is provided.
Voila! Enjoy Your Memories
You will receive personalized updates when we digitize every item with care. Once we finish digitizing your memories, we will notify you via email and send back your memories.
Your Memories Are In Safe Hands
Tagged & Tracked
Not only do we use carefully-designed packaging and barcode each piece of your media, we track your order in transit, during the transfer process, and on its way back to you.
24-Hour Monitoring
The privacy and security of your memories is our highest priority. From the minute your media arrives to the time we ship it back to you, we track every single step of your order.
Order Status
You will receive regular email notifications and can check order status throughout the process.
Digitally Backed Up
Every video and image that we transfer is securely backed up for 90 days after your order is completed.
About Us
Millions of Memories Unlocked
Over the past 20+ years, 12 million families have entrusted Capture with unlocking their memories to rediscover and share.
Processed By Hand In The USA
Every order is handled by local members of the Capture team to ensure proper care and excellent results.
Patented Technology
Our innovative, patented methods make Capture the safe and reliable choice for transferring your irreplaceable media to digital formats.
Trusted by America’s Retailers
Capture is major retailers’ top choice for media transfer service–with the biggest brand names such as Costco, which has given us their stamp of approval for over a decade.