What You Get
What You Get
You will receive your digitized memories as a Digital Download, along with any additional outputs you ordered and your original media.
Digital Download
Included
Securely download your memories from your included MemoryCloud account for 90 days. You can also add your memories to Google Photos.
NEW! ENHANCED CONTENT INCLUDEDUSB Combo Drive
+$8.99 per order
You can view, store, duplicate, and backup your memories on any desktop or mobile device. Share even without an internet connection.
NEW! ENHANCED CONTENT INCLUDEDDVD
+$3.99 per set
DVDs come with automatic smart chapters, highlight videos, and the option to personalize with titles, themes, and background music.
Memories Upgraded to Enhanced Content
- Intelligent Snapshots: Automatically extracted still images of key moments from your video using our proprietary algorithm.
- Highlight Reel: A professionally curated video showcasing the best moments from your full-length movie.
Google Photos requires Google account and internet connection. © Google LLC. All rights reserved. Google Photos is a trademark of Google LLC.
What’s So Good About It?
Fastest Turnaround Time
3 weeks to receive your digitized memories, including shipping time. (Psst, in case you don't know, the industry average turnaround time is 10-12 weeks.)
We Repair Your Media
If your videotapes are damaged, let us know when placing an order. We are able to repair broken cases, basic ribbon damage and clean slight mold off a videotape.
Auto-Transfer to Google Photos
Trusted by Google, we have the auto-integration with Google Photos for all customers so that your memories will be saved automatically to your library.
Results Guaranteed
Capture is trusted by major retailers and millions of families. If you are unhappy with the result, we'll re-process your memories for at no cost.
Your Memories Are In Safe Hands
Tagged & Tracked
Not only do we use carefully-designed packaging and barcode each piece of your media, we track your order in transit, during the transfer process, and on its way back to you.
24-Hour Monitoring
From the minute your media arrives to the time we ship it back to you, we track every single step of your order.
Order Status
You will receive regular email notifications and can check order status throughout the process.
Digitally Backed Up
Every video and image that we transfer is securely backed up for 90 days after your order is completed.